ai / preview

CloseYourIt AI

The AI features are optional. Turn them on with a CloseYourIt AI key, or connect any OpenAI-compatible provider from the AI settings page.

CloseYourIt AI key In preview

Paste one key: addresses and models are ready, reranking included. Requests run on our servers; we keep only how much was used, never the text.

CloseYourIt AI keys are given by hand while the service is in preview, each with a monthly limit. Write to ask for one.

Any OpenAI-compatible service, including a model you host. Your data never reaches us. Reranking works with Cohere, Jina, Voyage or LiteLLM.

It proposes the cause. You decide.

What is included

Assistant that reads your data and prepares actions
Analysis and drafts of tickets
Dictation
Smart search and result reranking
AI triage on monitoring signals: category, severity, cause, suggested action, confidence
Similar-errors cluster to spot repeat offenders
AI suggests, a human applies — always one click, always audited

Assistant

Analysis · to confirm

The discount_for method receives nil when the cart has no currency. It appeared with v2.4.1.

Create the ticketNot this

With a CloseYourIt AI key everything is included. With your own provider you connect one service per row.

Function	CloseYourIt AI key	With your own services
Assistant, analysis and ticket drafts	Included	An OpenAI-compatible text model gpt-4o-mini, or a model you host (vLLM, Ollama, LiteLLM)
Smart search	Included	An embedding model text-embedding-3-small
Reordering of results optional	Included	A rerank service in Cohere's /rerank format Cohere, Jina, Voyage, LiteLLM
Dictation	Included	A transcription model whisper-1