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Knowledge base

What the team knows lives in pages linked to each other. Search them by meaning, ask a question and get the answer with its sources.

Linked pages, not scattered files

Write in markdown and link pages with [[double brackets]]. Every page shows who cites it, and pages are gathered into ordered books.

What is included
  • Markdown with links between pages
  • The pages that cite this one
  • Books: collections in order
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Knowledge base

Book · Operations

Renewing the keys

The push notification key lives in the [[Vault]] as the file apns_key.p8. After changing it, follow [[Restarting the workers]].

New keys are created from the [[Apple portal]].

updated 3 days ago · 2 authors

One question, the answer with its sources

Ask in your own words. The AI searches the pages by meaning and answers citing the pages it took the information from.

What is included
  • Search by meaning, not by exact word
  • Every answer names its sources
  • From the command line too
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Ask the knowledge base
How do I renew the push notification key?

✦Answer from your pages

Create a new .p8 key in the Apple portal, upload it to the vault in place of apns_key.p8 and restart the workers 1. The old key stays valid until you revoke it, so there is no interruption 2.

1Push notifications on iOS updated 3 days ago2Renewing keys updated 2 months ago

Proposed pages wait for a person

After a job, an agent can propose a page with symptom, cause and fix. It stays out of search until a person accepts it.

What is included
  • Agent proposals in review
  • Out of the answers until accepted
  • Accept or ask for changes
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Pages to review
✦proposed by an agentIn review

Checkout error with an expired coupon

Symptom

Checkout answers with an error when the coupon has expired and the cart has no currency.

Cause

Since v2.4.1 discount_for receives a cart without currency and stops.

Fix

v2.4.2 uses the store currency as the default. If the error comes back, the ticket reopens by itself.

Sources ERR-1284DRRA-321v2.4.2

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